Top 10 AI Receptionists for Dental Offices 2026:#1 Frenchy Digital

"Does it actually put the appointment in Dentrix, or does it just email my front desk?"

That's the question a dentist asked me about an AI receptionist demo, and it's a better question than anything on the vendor's slides. The demo sounded great. The receptionist was polite, fast and never put anyone on hold. What nobody on the call could say was where the booking went afterwards.

So on September 30, 2026 I went through the public pages of every dental AI receptionist I could verify and wrote down only what those pages say. Then I scored ten of them on six things a practice owner can re-check in about fifteen minutes per vendor.

The wrong model most practices bring to this purchase is that it's a phone product, so you judge it by how it sounds. The better model is that it's a new member of the front desk team with access to your schedule and your patients' information. You'd never hire someone for the front desk because they have a nice voice. You'd ask what systems they know, whether they'll sign the confidentiality paperwork, and what they're allowed to decide on their own. Therefore this ranking scores integration, the BAA, booking, recall, insurance and price, and refuses everything else.

If you want the cross-industry version with general-purpose vendors like Upfirst and Smith.ai, that lives in our ranking of the 10 best AI receptionist companies. This one is dental only, because a dental office has three problems a plumber doesn't: a practice management system that guards its schedule, HIPAA, and patients who call to ask whether you take their insurance.

Six attributes, zero to two points each, twelve points maximum. Every point comes from a page the vendor publishes. Where a page was silent, the cell says not publicly disclosed and scores zero, which measures the disclosure gap rather than proving a feature is missing.

What we recorded but didn't score.Human handoff. Almost every vendor documents a transfer to staff, so scoring it wouldn't separate them. I still note it in each entry, because a receptionist that can't hand a crying parent to a person is not one I'd deploy.

What we refused to score.Answer rates, booking rates, recovered production and anything else a vendor measures about itself. Every dental receptionist site I checked leads with at least one of these, and I found no independent benchmark to weigh them against. Security certifications are also out: several vendors claim SOC 2, and I inspected no report, so a badge can't earn a point here.

Tiesbreak on the lower published entry price, then alphabetically. A price that appears only on a third-party listing counts as less verifiable than one on the vendor's own page.

How to re-check.Open each vendor's page from the sources list, search the page for Dentrix, Eaglesoft, Open Dental, BAA, recall and insurance, and screenshot the pricing section. Pages change without notice, so the date on this check is September 30, 2026 and you should expect some cells to move within a quarter.

Viva AI is the only vendor that publishes all six. Four of the top five hide their price, which tells you where the disclosure gap sits in this market.

Three ties needed breaking. The 9s went Dentina.ai first because it publishes $299 a month, then Adit and RevenueWell alphabetically, neither of which publishes a price. The 7s went Mango Voice ($419 on its own pricing page) ahead of Arini ($499 on Capterra only). The 5s are alphabetical, Emitrr then Peerlogic.

One borderline call you should know about: Dental Intelligence got 2 for recall on a light reading. Its page says patients can see if they're due for hygiene and confirm upcoming visits. That's recall awareness during a conversation, not an outbound campaign. If you read it as a 1, Dental Intelligence drops to 9 and falls to 5th on the tie-break. I kept the 2 and I'm telling you exactly what the page says so you can disagree with me.

This is what each vendor's own pages said on September 30, 2026.Where a cell says not found, I looked on the pages listed in the sources and it wasn't there.

Read the table the way you'd read a job candidate's references. The cells that say "writes back" and "signs BAAs" are commitments you can hold a vendor to in a contract. The cells that say "HIPAA compliant" are adjectives.

Each entry says what the page shows, why it scored what it did, who it suits and the downside. Vendor performance claims are left out on purpose.

Top ranked

1

Viva AI

12 out of 12

Viva AI is the only vendor in this list that answers all six questions on its own site. The Viva integrations page names Dentrix and Dentrix Ascend (it describes itself as an official Henry Schein partner), Open Dental, Eaglesoft, CareStack, Cloud9, SoftDent and Curve, and says it reads live availability and writes appointments back in real time.

The Viva homepage says a Business Associate Agreement is signed for every practice, lists recall, reactivation and no-show recovery campaigns, and says it answers insurance and provider questions. Pricing is credit-based: Gold at $349 a month with 4,000 credits and $0.10 per extra credit, Platinum at $899 with 7,000 and $0.09, Diamond at $1,199 with 12,000 and $0.08. A call minute costs 10 credits and an AI message 5. It documents instant transfer to the right staff member.

Who it suits: practices on a mainstream PMS that want voice, text and recall in one product with a price they can model before the demo. The downside:credits make the bill depend on call length, and the Gold plan is described as after-hours handling, so 24/7 coverage starts at Platinum. Viva also claims SOC 2 Type II; I didn't see the report.

Visit Viva AI

2

Dental Intelligence

10 out of 12

Dental Intelligence is an analytics and patient engagement platform that released its AI Receptionist publicly in June 2026, alongside a product called Explorer, per its launch post. The launch post also describes an identity check by one-time PIN before the receptionist shares sensitive information, which is a detail I wish more vendors published.

The AI Receptionist page says it creates charts for new patients, schedules appointments, confirms insurance compatibility and collects payments, and the site lists Eaglesoft, Dentrix, Dentrix Ascend, Denticon, Fuse and Open Dental integrations. It publishes its BAA text as part of its terms, which is the strongest form of BAA disclosure there is.

Who it suits: practices already using Dental Intelligence for analytics. The downside:no public price, so you can't compare it with Viva or Dentina until you're on a sales call, and the product is only a few months old.

Visit Dental Intelligence

3

Dentina.ai

9 out of 12

Dentina was built by a dentist, Peter Gabbay, according to the Dentina homepage. It says it books directly into Open Dental, Dentrix, Eaglesoft, Curve, Denticon and more, and states that everything writes back to your PMS. Outbound recalls, confirmations and reactivations are pulled from the PMS, though outbound is custom priced.

It has the cleanest price in the list: Standard inbound from $299 a month, Premium from $399, billed annually per location for up to 3 providers, with unlimited calls and minutes and a 30-day trial. Premium adds warm transfers. It lost points on the BAA (the page says HIPAA compliant, with no BAA statement) and on insurance, which I didn't find on the homepage.

Who it suits: single or small multi-location practices that want flat, predictable cost. The downside:annual billing, and you'll need to get the BAA in writing yourself.

Visit Dentina.ai

4

Adit

9 out of 12

3.9/ 5 on App Store (Adit app) (90 reviews)

Adit sells an all-in-one dental practice platform, and its AI Front Desk page names Dentrix, Eaglesoft, Open Dental, Dolphin, Curve and Denticon. It says the agent updates your schedule in real time, handles confirmations, changes, cancellations and reminders, and lets patients book based on the insurances you accept. Warm transfers to your team are documented.

Adit's pricing page showed promotions and no price when I checked, including an AI Front Desk offer whose conditions I couldn't confirm, so I'm not repeating it. I found HIPAA pages but no BAA statement.

Who it suits: practices that want the phones, texting, insurance verification and AI under one vendor. The downside:the more of your front office runs on one platform, the harder it is to leave, and you can't see the price before you're in the funnel.

Visit Adit App Store

5

RevenueWell

9 out of 12

4.1/ 5 on App Store (RevenueWell app) (20 reviews)

RevenueWell sells its AI Receptionist standalone or with its platform. The product page names EagleSoft, Dentrix and OpenDental, says plainly that RevenueWell signs Business Associate Agreements with customers, answers insurance basics, flags and collects missing details like insurance, and offers live call transfer with tracked handoffs.

Booking is review-first or instant, and a RevenueWell buyer articledescribes automatic write-back. Recall by the receptionist wasn't documented; what I found was collecting missing details 4 to 7 days before appointments, so recall scored 1. No price, but a 30-day free trial.

Who it suits: practices that want a BAA stated up front and a choice between staff review and instant booking. The downside: no public price.

Visit RevenueWell App Store

6

Mango Voice

7 out of 12

2.6/ 5 on App Store (Mango Voice app) (117 reviews)

Mango Voice is a phone system vendor for dental offices, and its AI receptionist is called Margo. Its dental page names Dentrix, Eaglesoft, Denticon, Open Dental and Curve. Margo creates a callback task directly in your PMS rather than a booking, which is why booking scored 1.

The Mango pricing pagelists AI Suite at $419 a month, everything in its Premier plan plus the AI receptionist, with unlimited calls and a one-time implementation fee. The dental page showed a $449 plan with Margo, so expect $419 to $449 depending on the page and billing. HIPAA language appears; a BAA statement didn't. Recall and a documented handoff weren't found for Margo.

Who it suits: practices replacing their phone system anyway. The downside: tasks, not bookings, so your team still calls patients back.

Visit Mango Voice App Store

7

Arini

7 out of 12

Arini's AI receptionist page says it learns your accepted insurance plans and answers insurance questions, and its homepage lists reactivation and recall plus reminder messages. That earned full marks on recall and insurance.

The rest comes from elsewhere. Its Capterra listingnames nine practice management systems including Dentrix, Eaglesoft and Open Dental, and shows Starter at $499 a month and Growth at $799. The Arini pages I fetched named no PMS, and I found no HIPAA or BAA statement; the footer Trust Center link didn't resolve for me.

Who it suits: practices that want recall and insurance handling front and center. The downside:the facts that matter most for a dental office live on a third-party listing, not on Arini's own site.

Visit Arini

8

Weave

6 out of 12

4.4/ 5 on App Store (Weave - Text, Call & Schedule app) (1,235 reviews)

Weave is the best-known name here, and it scores lower than you'd expect for one reason: disclosure. Weave announced in May 2025 that it was acquiring TrueLark, an AI receptionist company, for $35 million ($25 million cash and $10 million in equity). Its AI Receptionist pagesays it can book and reschedule for qualified dental PMS systems and routes to staff with summaries, but it doesn't name those systems.

Weave publishes a BAA effective April 10, 2026, full marks. Recall for unscheduled treatment is listed as upcoming, reminders are a platform feature, and I found no insurance handling for the receptionist. Its pricing page says plans start from $199 a month and hides tiers behind a form; no AI receptionist price.

Weave was also named the exclusive patient engagement platform endorsed through ADA Member Advantage, per its March 13, 2026 announcement. That's a commercial member-benefit program for its platform, not an ADA evaluation of AI receptionists.

Who it suits: practices already on Weave. The downside:you'll have to ask which PMS systems qualify for booking.

Visit Weave App Store Google Play

9

Emitrr

5 out of 12

Emitrr sells patient communications across healthcare verticals. Its dental receptionist page says the AI follows up with no-shows and recalls and handles scheduling, rescheduling and reminders, which earned full recall marks. Site navigation names Dentrix, Orthotrac and Curve Dental; Open Dental and Eaglesoft appeared only on third-party pages.

HIPAA claims without a BAA statement, booking without documented write-back, no insurance handling found, and its pricing URL returned a 404.

Who it suits: multi-specialty groups that want one communications vendor. The downside: the dental specifics are thin on its own pages.

Visit Emitrr

10

Peerlogic

5 out of 12

Peerlogic's AI receptionist is called Aimee and serves dental and veterinary practices. Its dental AI assistant page and integrations page name Dentrix, Dentrix Enterprise, Dentrix Ascend, Eaglesoft, Open Dental, Denticon, Curve and CareStack, and say it books appointments using your real schedule.

That's a strong integration story. What pulled it to 5 is everything else: no HIPAA or BAA statement on the pages I checked, reminders only at platform level, no insurance handling found, and a pricing page with no prices.

Who it suits: practices with a less common Dentrix edition. The downside: you start the compliance conversation from zero.

Visit Peerlogic

"Integrates with Dentrix" can mean three very different things, and the difference is the whole product. It can mean the receptionist reads your schedule, it can mean it creates a task for your team, or it can mean it writes a real appointment into a real chair. Only the last one saves your front desk work.

Dentrix and Dentrix Ascend. Henry Schein One runs an API Exchangein which a vendor submits an application, goes through a security review and integration testing, and is then listed on its approved vendor page. The page says more than 140 vendors take part. So when a vendor names Dentrix, the first question is whether it's on that list, and the second is which permissions it holds: read, or write.

Eaglesoft. Patterson announced its Patterson Innovation Connection in February 2017, giving developers who meet specific criteria an API for Eaglesoft 18 and later, per Dental Compare's report. It's a partner program. You can't hand your developer a key and have them start on Monday.

Open Dental. The outlier, in a good way. Open Dental publishes an API specification with appointment endpoints and a public price list: read-only access is free and throttled to one request every five seconds, and the $15 per location per month tier includes the appointments permission for creating and updating appointments, with $30 and $35 tiers above it. That's about $180 a year per location for booking access, a rounding error next to any receptionist subscription.

Why does this matter to a buyer? Because it explains the market. Vendors who went through the Dentrix and Eaglesoft programs have something a custom build doesn't, and they price accordingly. If you run Open Dental, your options are wider, including a build you own.

A dental practice is a HIPAA covered entity, and a receptionist that hears a patient's name, date of birth and toothache is handling protected health information. Under 45 CFR 164.502(e), you may share that information with a business associate only when you have satisfactory assurance, in practice a business associate agreement, that it will be safeguarded.

Here's the part most buyers miss. One AI phone call touches several companies: the receptionist vendor, the telephony carrier, the speech and voice provider and the language model provider. HHS guidance on cloud computing treats a provider that stores health information as a business associate even when it's encrypted, and the conduit exception is narrow. So the question isn't only "will you sign a BAA?" It's "do you have BAAs with everyone underneath you who holds my call audio and transcripts?"

Four of the ten ranked vendors state a BAA publicly: Viva AI, Dental Intelligence, Weave and RevenueWell. For the other six, a BAA may well be available on request. You just can't tell from the page, and that's exactly why the column exists. If you want the longer version of how BAAs work through a hosting stack, our guide to HIPAA compliant hosting and BAAs walks through it.

And a timing note. The HIPAA Security Rule update that would tighten encryption and MFA expectations is still a proposed rule. It was published January 6, 2025, and McDermott reported in July 2026that final action is now projected for July 2027. A vendor that tells you its features are "required by the new Security Rule" is ahead of the law.

Answering the phone and calling patients are two different legal activities. Most of the recall scores above involve outbound contact, and outbound AI voice calls have their own rules.

In Declaratory Ruling FCC 24-17, adopted February 2, 2024, the FCC said the TCPA's "artificial or prerecorded voice" covers AI generated voices. So an AI recall call needs the patient's prior express consent, absent an emergency or exemption.

FCC rules at 47 CFR 64.1200 soften one piece of this for health care. The prior express written consent rule for telemarketing doesn't apply to a health care message delivered by or for a HIPAA covered entity. But health care message calls to residential lines are limited to one a day and three a week per patient, with an opt out. And the carve-out removes the written requirement, not the need for consent itself. That's not legal advice; it's the reason to ask counsel before you switch recall on.

In practice, that means three things. Make sure your intake forms capture consent to calls and texts on the number the patient gives you. Make sure the vendor enforces frequency caps per patient, not per campaign. And make sure an opt out on one channel reaches every channel. A recall campaign that calls the same patient four times in a week to "recover production" is not a feature.

"Do you take my insurance?" is probably the question your front desk answers most, and it's the one where a wrong answer costs the most goodwill.

Look closely at what the vendors actually claim. Viva and Arini say the receptionist answers insurance questions, with accepted plans configured at setup. Adit lets patients book based on the insurances you accept. Dental Intelligence says it confirms insurance compatibility. RevenueWell answers insurance basics and collects missing insurance details. Those are different jobs.

• Answering from a list: Do you take Delta? Yes or no, from a list you maintain. Safe if you keep the list current.
• Collecting details: Carrier, subscriber, member ID, captured so your team can verify before the visit. Useful and low risk.
• Confirming compatibility or eligibility: Only as good as the data source. Ask whether it queries the payer or reads a field in your PMS.
• Estimating what the patient will pay: Keep this with a person. Coverage, frequency limits and waiting periods are where a confident wrong answer becomes a complaint.

The simple rule I'd give any practice: let the AI answer from a list and collect details, and have it hand off anything with a dollar figure attached.

Published units differ (credits, flat unlimited, bundled phones), so here's the division done out loud. This is a scenario, not a client.

Picture a single-location practice on Open Dental that wants 24/7 coverage and pulls a month of phone logs showing about 600 minutes of calls the AI would handle.

• Viva AI: Gold's 4,000 credits at 10 per minute is 400 minutes, and Gold is described as after-hours. Platinum's 7,000 credits is 700 minutes, so this practice fits in Platinum at $899 a month, or $10,788 a year.
• Dentina.ai: Standard at $299 a month with unlimited calls, billed annually, is $3,588 a year for the location. Premium at $399 is $4,788.
• Mango Voice: AI Suite at $419 a month is $5,028 a year plus the implementation fee, but it replaces the phone system too, so subtract what you pay for phones today.
• Open Dental API: If you build instead, appointment write access is $15 a month, $180 a year, for the location.

Viva Platinum costs about 3x Dentina Standard ($10,788 / $3,588 = 3.0). That's not a verdict, because the products differ: Viva includes recall and insurance answers, Dentina's outbound is priced separately. It's the reason to model your own minutes before any demo. More on the unit problem in our AI receptionist pricing comparison.

NexHealthis the name I get asked about most that isn't in the list. It sells the Synchronizer API, which developers use to build receptionists and other tools on top of practice management systems. That makes it a building block, not a receptionist, and ranking it next to Viva would compare a kit to a car. If you're building, it's one of the ways to reach systems whose partner programs you're not in.

Smith.ai and Upfirst are general-purpose receptionists ranked in our cross-industry list; I found no dental PMS integration for either, and Smith.ai's dental industry URL returned a 404. Overjet and Pearl are imaging AI, not receptionists. Hello Patient is medical rather than dental and wasn't checked further. Lighthouse 360wasn't checked, and I found no evidence of a voice AI product. Absent means unchecked or out of scope, not judged.

Dental AI receptionist marketing runs on missed-call and recovered-revenue figures, and the ones I chased don't survive a trace.

"About a third of new patient calls are missed."The version I found is a default input in a vendor's ROI calculator with no source cited. We don't print it.

"20 to 35% of calls during business hours are missed, each costing $500 to $1,000 in production." That sits on a vendor blog with no methodology. Refused.

Voicemail abandonment and after-hours call shares. A launch post from one vendor in this list asserts both without a source. Phone-abandonment benchmarks are a category we refuse on principle.

Every recovered-revenue, answer-rate and booking-uplift figure. I found them on the sites of at least seven of the ten vendors ranked, measured by each vendor on its own customers. Some are probably true for somebody. None is a neutral fact, so none appears in the scores or the prose. The same goes for patient lifetime value assumptions baked into ROI calculators.

Why does this matter? Because a deck that opens with an invented problem size tends to close with an invented return. Your phone system's call report is the only missed-call number that applies to your practice.

Frenchy Digital is my company. That's a conflict of interest, which is why this pick sits outside the scored list and is labeled as mine.

So let me score it on the same rubric first, and not kindly.

That's 7 out of 12. It ties Mango Voice and Arini, and on the tie-break (lower entry price) it loses to both, so it would place 8th of eleven, ahead of Weave. We would not win our own rubric. The rubric measures off-the-shelf disclosure and prebuilt integrations, and a custom build has neither. I'd rather show you that than hide it.

So why is it still my #1 pick for a certain kind of practice? Because of what the rubric can't see. Our AI Receptionist is one agent built across your whole stack: your phones, your PMS where it has an API, your website chat, your own rules about which appointment types it may book and exactly when it hands off to a person. It identifies itself as an AI, hands over with the conversation carried when it doesn't know, and books against a live calendar through deterministic code rather than letting a language model decide what's free. You own the source code and the IP.

On price, it starts at $5,000 for the agent plus $5,000 setup, so $10,000 to start, rising with complexity and the number of integrations. You pay model, telephony and API usage directly at provider rates. After launch, support is a baseline $2,500 a month. Year one is $10,000 + (12 x $2,500) = $40,000 plus usage, and later years $30,000 plus usage. Against Viva Platinum at $10,788 a year, year one is about 3.7x ($40,000 / $10,788). If a product above fits your practice, it's the cheaper choice, and I'd say so on a call.

To be clear about what I can't claim. We're not in the Henry Schein One or Patterson partner programs, so I won't tell you we write into Dentrix or Eaglesoft. Open Dental, and systems reachable through a layer like NexHealth, are the realistic path. We sign a BAA with every healthcare client, and we hold no SOC 2, ISO 27001 or HITRUST certification. And I have no receptionist call statistics from a dental client to show you. Our dental work to date, for practices like BH Dental Corp and Willie Collins DDS, was website projects, not receptionist builds.

A sales call is where you learn what a vendor will put in writing.Here's what I listen for.

• Integrates with Dentrix, with no answer on write-back: Ask whether it writes an appointment or creates a task, and whether it is on the Henry Schein One approved vendor list.
• HIPAA compliant, with no BAA on the table: A badge is not a contract. Ask for the BAA and for the list of subprocessors who hold call audio and transcripts.
• A recall pitch with no word on consent: AI voice calls need prior express consent. If the vendor can't explain frequency caps and opt outs, you carry the TCPA risk.
• Insurance answers with dollar figures: Estimating a patient's cost belongs with a person. Ask where the receptionist stops.
• A recovered-revenue number in the first slide: It was measured by the vendor on its own customers. Ask for the method, then set it aside.
• No price until the second call: Six of ten ranked vendors hide it. Ask for a sample invoice at your call volume before you book a demo with the doctor.
• A trial on a different plan than you'd buy: Test the plan and PMS connection you'd actually run, with your own schedule.

Here's what I chased and couldn't establish, so you know the edges of this ranking.

• Call quality: No independent benchmark exists and we ran no blind test calls. This is a disclosure ranking, not a performance one.
• Any certification: SOC 2 and HIPAA lines are vendor claims. We inspected no audit report or signed BAA.
• Partner program status: We didn't check each vendor against the Henry Schein One approved list or Patterson's program. Ask them.
• Adit's AI Front Desk promotion: Its pricing page showed an offer whose conditions we couldn't confirm, so we left it out.
• Mango's price: $419 on the pricing page and $449 on the dental page; which applies to you depends on plan and billing.
• Arini's own disclosures: PMS list and price came from Capterra, and its Trust Center link didn't resolve for us.
• Ownership and funding: Beyond Weave's TrueLark acquisition, we didn't verify who owns each vendor.

You can get from this page to a real shortlist in a week.

1. 1.Pull 30 days of call reports from your phone system and note total calls, average length and how many land after hours. Those numbers decide which pricing unit favours you.
2. 2.Filter the scoreboard by your PMS and by a stated BAA. Email the two or three survivors one question: when your receptionist books at 9pm, what appears in my schedule at 8am?
3. 3.Trial the exact plan you'd buy, call it from your own mobile with five real questions your front desk gets (including one about insurance), and screenshot the pricing page the day you sign.

If none of them fits your stack, that's when a custom build earns a conversation. Otherwise, pick the best trial and get back to your patients.